SUPPORT

LocalType help

Most issues can be diagnosed without sending any snippet or autofill content.

Before contacting support

  1. Open chrome://extensions and confirm LocalType is enabled.
  2. Open LocalType → Manage → Diagnostics → Run self-check.
  3. If automatic expansion is off, open the popup and choose Enable websites.
  4. Refresh a page that was already open when LocalType was updated.
  5. Check whether LocalType is paused on the current website.

What to include in a bug report

  • LocalType version
  • Chrome version
  • Website/editor where the issue occurred
  • The trigger type used (Space, punctuation, Enter, or Tab)
  • Whether the issue also occurs in a basic textarea

Do not send passwords, OTPs, payment details, private snippets, or sensitive autofill values in a support report.

Support contact

Email elrebelgamer@gmail.com for LocalType installation, activation and privacy questions.

Purchases and refunds

For payment receipts and refund requests, use Paddle buyer support. LocalType offers a 7-day money-back guarantee, without limiting Paddle rules or statutory consumer rights.

Activation and device help

Use Activate or restore with the email and transaction ID from your Paddle receipt. Pro permits 3 active devices. To move a slot, use Deactivate this device on the old installation's activation page. Contact support if the old device is unavailable.

Privacy

For information about local storage, website access, backups, and user data, read the LocalType Privacy Policy.